If you bought a timeshare years ago, it may have sounded like a wonderful idea: annual vacations locked in, family memories, and “easy” bookings.
But life changes, maintenance fees grow, and sometimes the resort rules make it nearly impossible to get out. That’s why many owners look at exit companies like Lonestar Transfer.
In this article, we’ll look at how Lonestar Transfer works, what past customers say, and where the company shines or falls short.
We’ll also explain how Timeshareexit.io can help you connect with vetted timeshare exit companies that use escrow, so you pay no upfront fees and stay safe from scams.
About Lonestar Transfer How Does Their Process Work?
Location & Ownership
Lonestar Transfer is a family-run company based in Rockwall, Texas. Karen and Bryan Holloway launched the business in 2012 after their own negative timeshare experience. Over the past decade, they claim thousands of successful exits.
What They Do & How It Works
Lonestar Transfer offers two main services:
- Title Transfer Program: They locate a third party willing to take over your deed.
- Mortgage Resolution Program: They dispute the contract when a mortgage is still in place.
Their advisors collect your resort paperwork, assess your case, and assign it to an in-house legal team or partner attorney. You sign a service agreement and pay fees (usually in stages).
Next, Lonestar contacts the resort, prepares closing documents, and files the transfer. Most owners receive a recorded new deed or mortgage release letter at the end of the process.
Timeline
According to Lonestar Transfer, most exits take 9–18 months. Simple deed-only cases may finish sooner. Mortgage cases often take a full year or longer.
Pro tip: Ask the advisor to walk you through a sample service agreement—seeing each step and guarantee in writing protects you from verbal promises that may change.
Everything They Offer: From Deed Transfers to Mortgage Relief
- Deed Transfer for paid-off timeshares
- Mortgage Cancellation for financed timeshares
- Credit Repair Guidance (limited to advice; they are not a credit bureau)
- Free Initial Phone Consultation
Lonestar Transfer does not resell timeshares on the open market and does not guarantee resale profits. They also do not use escrow.
Pro tip: Before you sign, confirm that your exact resort, season, and contract type are eligible for the program; not every deed or loan falls under their advertised scope.
Suggested Read: Learn more about ways to exit your timeshare without losing money.
What Will It Cost? Lonestar Transfer’s Fees
Because every resort has its own rules, pricing varies. Reports from customers and industry watchdogs show:
| Fee Type | Average Range |
| Deed Transfer | $4,000–$6,000 total |
| Mortgage Resolution | $5,500–$9,000 total |
| Payment Terms | Lump-sum or installment plan |
Lonestar charges upfront. They back this with a written money-back guarantee if the exit fails within the contract period. Still, upfront payments can be risky when no escrow protects your money.
FREE TIMESHARE EXIT COST ASSESSMENT
Lonestar Transfer Pros & Cons
| Pros | Cons |
| Family-owned, Texas-based company | Upfront fees; no escrow protection |
| A+ BBB rating and thousands of posted success stories | Pricey for some owners |
| Customized programs for deed or mortgage cases | Exit may take 12+ months |
| Written money-back guarantee | Limited transparency on attorney partners |
| Dedicated account manager for each client | Mixed reviews on communication speed |
Important Note: Balance the money-back guarantee against the absence of escrow; one protects you on paper, the other guards your dollars in real time.
What Owners Say Online: The Good and the Bad
Industry experts often look at online data to spot patterns. Here’s a summary of what owners highlight:
- High Success Rate Claims: Many positive notes describe smooth exits, clear closing paperwork, and friendly staff.
- Cost Complaints: Several reviews say the service was “worth it,” but expensive, especially for fixed-income retirees.
- Slow Updates: A common theme involves delays between milestones and difficulty reaching the assigned manager.
- Pressure Tactics: A few reviewers felt rushed to sign during the first call.
- Lonestar Transfer BBB: On the Better Business Bureau, Lonestar holds an A+ rating, hundreds of five-star reviews, and fewer than ten unresolved complaints in the past three years.
- Other Sources: Trustpilot shows mostly “Excellent” ratings but does list a handful of one-star stories about long wait times. Glassdoor (employee feedback) suggests a tight-knit team culture yet mentions heavy phone-sales goals.
Documented Complaints You Shouldn’t Ignore
- Billing Disputes: A few owners claim extra “legal document” charges appeared after signing.
- Missed Deadlines: Some say their exit stretched past the promised 18 months.
- Communication Gaps: Multiple complaints cite weeks without status updates.
- Refund Difficulties: A small number reported challenges getting their money back when the timeline expired.
All listed complaints are documented through the BBB or public consumer forums.
Pro tip: Use each BBB complaint as a question list when you interview the company (“How do you avoid long delays?”). Their answers will reveal how they handle pressure.
Lonestar Transfer Credibility Scorecard
Lonestar Transfer has a lengthy track record, an A+ BBB grade, and real customer testimonials. Still, no company is perfect for everyone. Before you commit, ask:
- Does my case qualify for their guarantee?
- Do I feel safe paying thousands upfront without escrow protection?
- How will delays affect my finances?
Remember: Lonestar may be a good company, but it’s always smart to let Timeshareexit.io confirm whether any exit provider, including Lonestar, truly fits your needs.
Any Court Cases on File?
As of this review, no major lawsuits have been filed against Lonestar Transfer itself. However, the broader exit industry has faced regulatory scrutiny (see the FTC’s guidance on timeshare resale and exit scams). Always double-check court dockets in your state for the most current status.
Pro tip: Search your state’s public docket or the federal PACER system with the company name and owners’ names—spotting legal action early gives you a clearer risk picture.
Could It Be a Scam? Warning Signs to Know
We found no evidence that Lonestar Transfer is a scam. They operate a physical office, maintain state filings, and publicly list key staff.
The main risk lies in pre-payment. If anything goes wrong, your funds could be tied up even with a guarantee. That is why many experts prefer companies that use escrow.
Important Note: Never wire funds or send a cashier’s check the same day you receive a contract; a pause for review is your best defense against pressure sales.
Stay Protected with Timeshareexit.io
At Timeshareexit.io, our only job is to help you connect with vetted timeshare exit companies that offer escrow, so you have no upfront fees.
Escrow keeps your money safe until the deed transfer or mortgage release is complete. You keep control, and the company gets paid only after they deliver results.
This extra layer of protection is crucial for seniors on fixed incomes who cannot afford costly surprises.
Conclusion
Sorting through Lonestar Transfer Reviews can feel overwhelming. On one hand, the company has a decade of experience, an A+ BBB rating, and many happy clients. On the other hand, you must weigh big upfront costs, slow updates, and the risk of paying before results.
That’s where Timeshareexit.io comes in. We carefully screen every partner company and work only with those that protect you by holding your funds in escrow. You never pay until the deed is officially out of your name.
If you want peace of mind and no surprise bills, fill out our simple form. We’ll match you with a trusted, escrow-based solution so you can finally say goodbye to maintenance fees for good.
FAQs
1. How long does Lonestar Transfer take to exit a timeshare?
Most owners who use Lonestar Transfer complete their exit in nine to eighteen months. Deed-only cases without a mortgage sometimes finish faster, around six to ten months, while complex mortgage disputes often push the timeline closer to the upper end of that range.
2. Does Lonestar Transfer offer escrow for payments?
No, Lonestar Transfer does not hold your payment in escrow. Instead, they require upfront fees secured by a money-back guarantee. While many customers complete their exit successfully, a lack of escrow means your funds are exposed if delays, misunderstandings, or unexpected resort resistance occur.
3. What is the average cost of a Lonestar Transfer timeshare exit?
Reported costs vary. For paid-off deeds, typical pricing clusters between four and six thousand dollars, while mortgage cancellation programs often land between five and nine thousand dollars. Exact quotes depend on resort rules, annual fees, contract complexity, and whether additional legal documentation must be prepared.
4. Will my credit score drop during the exit process?
If you stop paying maintenance or loan bills before your exit finalizes, the resort can report overdue amounts, hurting your credit. However, when Lonestar Transfer’s mortgage resolution program succeeds, the recorded release usually prevents long-term score damage and removes lingering loan balances from your reports.
5. Are LoneStar transfer credits available after exit?
Terms like “LoneStar transfer credits” sometimes confuse owners. The company does not provide vacation credits or cash refunds after closing. Instead, any “credit” refers to eliminating your financial obligation—maintenance fees, special assessments, or mortgages—once the deed or loan is legally transferred out of your name.
