Since the last years, Primo Management Group has offered timeshare exit services, helping clients all over the United States. As they undertake to assist their clients in dealing with contracts regarding timeshare ownerships, Primo Management Group has fairly positioned itself in the market.
But, Is Primo Management Group a trustworthy option? Let’s find out.
Is Primo Management Group A Scam?
When people want to find a way out of their timeshare ownership, they look for a timeshare exit service. One of the most important aspects is that the service has to be legitimate.
Primo Management Group has been in operation for more than ten years, which is usually considered a favorable criterion. However, there is an important thing to understand that they are not a law firm. They serve legal workers, but many of them may not have lawyers within their premises. This formation may provoke controversies over the efficiency of their approaches in facilitating clients to extricate themselves from legally enforceable obligations.
The representatives of Primo Management Group say they have worked through many cases, which resulted in canceling tens of millions of dollars in timeshare debts. However, there is a question as to whether their success rates are in tandem with such boasts. The problem is that without a clear definition of success factors, the potential buyer might be confused.
How Does The Primo Management Group Function?
The process that has been adopted by Primo Management Group is quite simple and begins with a no-charge client’s case evaluation. In this first phase, their agents scrutinize the particulars of the timeshare agreement to see if they can provide an actionable escape strategy.
Although Primo Management Group’s approach looks rather effective more questions appear regarding the timing and the cost of the process. Clients may ask for how long it will take to gain freedom from their financial position, as well as for assurances if such a change will fail to materialize.
Primo Management Group Services
Here they provide what they call Full-Service Timeshare Cancellation or FSM. The first one includes the in-depth contract analysis of the business, and the second one – an individual business’s exit plan. The company’s team agrees to handle all communications with the timeshare company and that should in theory reduce the level of stress for the client.
The core steps in Primo Management Group’s cancellation process include:
Consultation: The benefit of starting with a free initial case evaluation.
Case Review: An understanding of the legal agreement signed between the owner and the management company.
Strategy Development: This exit strategy plan developed is specific to the client’s situation by the team it was developed.
Execution: The Primo Management Group is solely responsible for negotiating with the timeshare company.
Resolution: In the end, if the client gets to participate in the timeshare exit procedure, he or she is relieved from the obligations of a timeshare.
What Are The Costs Of Primo Management Group?
Two issues are important to anyone possibly wishing to utilize a certain service, namely the cost of joining the timeshare and the cost of getting out of it. Primo Management Group has claimed that what they offer is an affordable price depending on the level of difficulty of the case though they have not posted their fees on their website.
The cost of timeshare exit services may be slightly high, and the average cost polishes between $3,000 to $10,000.
One assurance given by Primo Management Group is the refund policy in case the service provided will not satisfy the clients, This feature improves the strength of the service provided to the stakeholders.
Nonetheless, they lack an escrow service, and it puts the clients in a situation where they have to rely on the word that Primo Management Group will get the job done after the payment is done. This can be a turn-off to some clients because there are always escrow options available for extra security.
Please find information on escrow here.
FREE TIMESHARE EXIT COST ASSESSMENT
What People Say About Primo Management Group
Currently, Primo Management Group has a variety of customers’ feedback on the internet. Several clients describe positive outcomes and such aspects as case managers’ guidance and assistance seem to be valued most. However, there are submissions that are apparent dissatisfaction with the time it took for the cancellation process to be completed, as clients thought it took longer to complete the process.
Several complaints mention high costs and limited transparency regarding expected outcomes, highlighting the importance of carefully evaluating any timeshare exit service. Those considering Primo Management Group might want to ask detailed questions about timelines and refund policies to avoid any misunderstandings.
Primo Management Group holds a BBB accreditation, which is typically a positive indicator of its commitment to customer service and transparency. Their current rating though has to be understood since it comprises of complaints as well as praises. Consumers are also free to peruse the complaints for the company filed and brought forth to the BBB and differentiate between those that have been closed and those that are still pending to learn of the prevalent and usual problems with the company and specific ways with which the company deals with them.
On Glassdoor, Primo Management Group receives mixed reviews. Certain employees share positive aspects of performance boasting of supportive management and an endearing focus on clients, others sign squabbles and employee turnover and poorly defined communication channels. When choosing between two remarkable companies, internal reviews may shed light on a company’s values and should serve to judge the quality of the service it delivers.
Primo Management Group Complaints
Although having a relatively good reputation, there are certainly some complaints regarding Primo Management Group. Some clients have complained about how they have been communicating with us; especially complaining of slow responses or refusals to give an update on their cases. Further, a few clients complained they were unsatisfied with the final result, some of their timeshares are still active after making a significant investment in the company.
This complaints point to the dangers held in entering a timeshare exit firm that does not engage in the use of escrow services. Without escrow, there is insignificance surety on the client’s end.
Pros And Cons Of Working With Primo Management Group
Pros:
- Operating for over ten years, with a focus on customer satisfaction.
- A refund is available if the cancellation is unsuccessful.
Cons:
- Although they claim competitive pricing, specific costs are not disclosed.
- Payments are made upfront, increasing risk.
- While they work with legal professionals, Primo Management Group is not a law firm.
What does Primo Management Group do to exit timeshares?
It helps clients get out of their timeshare contracts. Their primary service is to guide clients through the process of canceling timeshare agreements.
How long does Primo Management Group’s cancellation process take?
The timeshare ownership cancellation process can take typically 6 to 24 months.
Does Primo Management Group offer a money-back guarantee?
Yes, Primo Management Group provides a money-back guarantee if they are unable to cancel the timeshare.
Does Primo Management Group offer Escrow services?
Unfortunately, there are no Escrow services available for Primo Management Group. The client must be careful with payments.
What sets Primo Management Group apart from other timeshare exit companies?
Primo Management Group is known for providing authentic solutions by providing proper consultation. Also, monthly updates on the timeshare cancellation process, which many clients find reassuring.
Final Thoughts
Primo Management Group offers a viable option for those seeking timeshare cancellation services. With a decade-long history and a straightforward process, the clients can trust their services. However, potential clients should weigh the pros and cons carefully, particularly the lack of escrow service and cost transparency.
Consulting multiple timeshare exit companies and comparing policies, fees, and guarantees can help you make an informed decision. And to keep yourself free from all of these troubles, visit Timeshare Exit today. Or you can book a free consultation with us today or contact us so that we can provide the best solutions for your timeshare ownership.
Choosing a trustworthy and transparent provider is essential when considering timeshare exit services. With Timeshare Exit, you will be better positioned to make the right choice for your financial freedom.