Your 2025 Reality Check
Feeling trapped by yearly fees is exhausting, and many owners look for a quick escape. Timeshare Answers, based in Orlando, promises to cut the cord between you and your contract.
The company states it has worked since 2009, offers a money-back guarantee, and claims to have returned millions for clients. Yet recent news of phone lines going dead, an expired telemarketing license, and an “F” rating with the Better Business Bureau have raised tough questions.
This article lays out every verifiable fact, good and bad, so you can decide whether Timeshare Answers fits your situation or whether you’d rather let Timeshareexit.io connect you with a vetted company that works through escrow and never asks for up-front fees.
About Timeshare Answers: Who Runs It and How It Works
Timeshare Answers operates under its legal name, Integrity Marketing Solutions LLC, at 7350 Futures Dr., Suite 17, Orlando, Florida 32819. State filings show ownership by Jessica and Serge Romanyszyn.
How it works
The company presents itself as a document-preparation and advocacy service. It sells an e-book bundle called The Beacon, then drafts “dispute” letters that owners send to resorts and lenders. Clients pay a fixed fee first; Timeshare Answers says the process can run 24–36 months before a release is secured.
Timeline summary
- Up-front consultation by phone.
- Fee paid in full (no escrow).
- Staff prepares a dispute package within 30 days.
- The owner mails documents and waits for replies that can stretch two to three years.
What Timeshare Answers Claims to Do for Owners
- Timeshare cancellation: claiming to void the deed or points contract.
- Mortgage cancellation: argues misrepresentation to stop the loan liability
- Money-recovery efforts: attempts to chargebacks or request refunds from resorts.
- Credit protection tips: guides on disputing negative marks.
- Resale/listing guidance: In some cases, advertises owner weeks.
Pro Tip: Before any payment, check the company’s registration and telemarketing license on the Florida Department of Business & Professional Regulation website. A current, active license is the first sign you’re dealing with an accountable business.
Price Tag: Up-Front Costs and Hidden Add-Ons
The website lists no prices. Complaint records mention fees of $2,595, $2,895, $4,000, and even $4,500, all paid up front. While these numbers sit within the broader industry range ($3,000–$6,000), the key difference is no escrow: owners carry all risk until the work is finished.
Pro Tip: Request a full, final quote that shows every fee and the exact refund terms in plain text. If the guarantee lacks firm deadlines, you could wait years with no leverage.
Pros & Cons
| Pros | Cons |
| In business since 2009 | Up-front fees; no escrow |
| Offers a written money-back guarantee | BBB D- rating and 77 unanswered complaints |
| A simple cost calculator tool on the site | Telemarketing license expired; office vacant 2022 |
| Video testimonials add authenticity | Phones are often disconnected, or the mailbox is full |
Cancel Timeshare Reviews: Real Owner Experiences
Independent analysts rate Timeshare Answers around 3.5/5, praising its early success stories but flagging the lack of escrow and a surge in refund requests since 2021. On the specialist site Cancel Timeshare Reviews, the brand sits in the middle tier, mainly because clients must pre-pay.
What customers say
- Better Business Bureau. The BBB lists 77 complaints in the past 12 months; many cite broken promises or silence after payment.
- Trustpilot. The company appears in the real estate consultant category with zero posted reviews, giving shoppers little third-party feedback.
- Community forums & Reddit. Long threads on TUG and r/personalfinance describe owners paying $2,595–$4,000 and later facing foreclosure or credit hits when resorts never received a valid release.
- JustAnswer cases. Attorneys repeatedly advise frustrated Timeshare Answers clients to file complaints with state Attorneys General after 18 months of no progress.
Remember: Sort reviews by “newest” first. Fresh feedback tells you how the company treats customers today, not how it behaved five years ago under different staff or policies.
Timeshare Answers Complaints: What Went Wrong?
Searches for “Timeshare Answers complaints” reveal patterns:
- Unreturned calls: voicemail full or phones disconnected.
- Refunds denied despite money-back claims.
- Up-front fee pressure within the first call.
- Release documents rejected by resorts as incomplete.
The Florida Department of Agriculture tallied 44 consumer cases in one year, seeking $121,000 in refunds, none of which were paid as of the last update.
Pro Tip: Phone the Better Business Bureau or your state Attorney General to confirm how many complaints were actually closed. Closed cases show action; open ones reveal ongoing trouble.
Is Timeshare Answers Legit or Risky?
The answer depends on the weight you give to age versus recent performance. Yes, the business is registered, bonded, and has operated for 16 years.
Yet an expiring telemarketing license, an “F-” to “D-” BBB slide, and dozens of refund claims show risk. Because every timeshare story is unique, it is wise to get a second opinion before paying any company that refuses escrow protection.
Important Note: Ask for the company’s surety-bond number and call the bonding agency to verify it’s current. A valid bond gives you one more path to recover losses if promises fall through.
Lawsuits and Regulatory Actions
Public court databases list a 2013 mediation involving Integrity Marketing Solutions and Cancel By Owner that settled confidentially.
No major class-action lawsuits are active at this writing, but media reports highlight state investigations tied to unlicensed telemarketing activity. Always check current dockets in your state before signing.
Scam Check: Do the Red Flags Add Up?
No court has branded Timeshare Answers a scam. Still, multiple regulators and forums describe practices that collect fees, then go silent, that resemble common exit-industry fraud patterns.
Proceed only if you can verify the license status, escrow option (they currently have none), and written milestones.
Pro Tip: If any exit company refuses to place your funds in an independent escrow account, thank them for their time and walk away. Your money should stay safe until the job is done.
Why Timeshareexit.io’s Escrow Shield Matters
Timeshareexit.io does one thing: we connect you with vetted timeshare-exit companies that place every cent of your fee into escrow until the job is complete.
You never pay a company directly, and never face hidden add-ons. This shield keeps your savings safe and forces the exit provider to deliver real results or walk away empty-handed.
Conclusion
Timeshare Answers built early credibility, but a flood of recent complaints, a failing BBB grade, and an expired license paint a cautious picture. Up-front payments without escrow leave owners exposed if the company stops responding.
Before you send a single dollar, compare safer options. Timeshareexit.io can introduce you at no cost to fully vetted companies that lock your funds in escrow, so you never risk a penny up front.
Take a moment, contact us, ask questions, and choose the path that keeps your family’s savings and sanity protected.
FAQs
1. How long does Timeshare Answers take to cancel a contract?
Owners who filed public complaints say the typical wait runs twenty-four to thirty-six months before a resort issues a signed exit letter. A few received releases sooner, yet others still wait after three years, so you should plan for a long and uncertain timeline.
2. Does Timeshare Answers charge upfront fees?
Yes. Client invoices shared in BBB cases show charges ranging from twenty-five to forty-five hundred dollars, all collected before any paperwork begins. Because funds never go into escrow, you carry the full financial risk until the company produces a valid release.
3. What if the company fails to cancel my timeshare?
The company advertises a money-back guarantee, but BBB files include many unresolved refund requests. If your contract is not canceled within the promised window, you must chase customer service, file complaints, or even pursue small-claims court to recover the upfront payment.
4. Are timeshare-exit escrow services safer?
Escrow keeps your fee in a neutral bank account until the exit company proves the timeshare is fully released. This arrangement protects your savings, gives strong leverage if progress stalls, and removes the fear of losing money to silence or unfinished work.
5. Can I find independent Cancel Timeshare Reviews for this company?
Yes. Independent blogs, consumer forums, and specialist sites host detailed timeshare cancellation reviews covering Timeshare Answers. Reading several viewpoints helps verify success rates, fee structures, and complaint patterns before you sign, and highlights why escrow-backed providers usually earn higher trust scores.