Helping you see the full picture before you sign anything
Owning a timeshare should feel like a vacation, yet for many of us, it turns into an endless bill. Timeshare Contract Resolution (TCR) says it can step in, cut the cord, and set owners free.
In this article, we will look at how the company works, what real customers say, how much it can cost, and where the risks lie.
By the end, you will know the facts, spot the red flags, and understand why working with a guide that connects you to vetted timeshare exit companies that use escrow, so you pay no up-front fees, keeps you safer every step of the way.
Company Basics: Ownership, Address, Track Record
How TCR Works
- Specialist Call: Screens your contract and books an analyst session.
- Analyst Call: Reviews details and proposes a bespoke exit plan.
- Onboarding: Client Services uploads documents and arranges payment.
- Final Resolution: TCR or its lawyer partners seek a deed-in-lieu or release letter.
TCR warns that a successful release can take 18–24 months for complex cases, though some BBB reviewers report results in as little as six months.
Important Note: The longest delays often happen between document upload and the resort’s reply, so ask your case manager for a written update schedule (monthly is reasonable) to avoid silent stretches.
What Services Are Included for Clients
- Contract analysis and developer complaint drafting.
- Document preparation for affidavits and hardship letters.
- Negotiation with resort compliance teams.
- Referral to outside or in-house attorneys when needed.
- Optional credit-monitoring partnership (SmartCredit).
Pricing Details: Fees, Financing, and Refunds
TCR does not publish a set price list. Confirmed complaint filings show a wide range:
- $1,949 deposit + $12,039 financed through a third-party loan, plus $950 legal retainer.
- $7,500 lump-sum fee later refunded after a BBB case.
- Ongoing drafts “over $5,000 so far” without an assigned lawyer.
All money is billed before the timeshare is actually released, and TCR’s materials show no independent escrow account, so owners carry the full risk if the process stalls.
Important Note: Insist on an itemized quote that separates deposit, financed amount, and any lawyer retainer, then ask whether those funds can stay in a neutral escrow instead of moving straight to TCR.
Pros & Cons
Customer Feedback: Highlights and Lowlights
Feedback skews positive on BBB, with seniors praising “relief at last” and patient case managers. The 48-review average of 4.54/5 backs that up. Yet a steady trickle of 1-star posts flags long silences and confusion about credit damage. On Trustpilot, the story is thinner: just two voices split between 5 stars and 1 star, producing a 3.2/5 “Average” score.
Sources
- BBB Customer Reviews page: 4.54 stars, 48 reviews.
- Trustpilot company profile: TrustScore 3.2 from two reviews.
Important Note: When reviews mention “great communication,” note the advisor’s name and request that person; pairing with a proven rep can shorten response times.
Verified Complaints You Shouldn’t Ignore
BBB records 13 complaints in the last three years; nine closed in the past 12 months. Patterns include:
- Refund delays: one owner waited beyond the 90-day promise for a $7,500 return.
- Extra fees: a $950 lawyer retainer added after financing.
- Communication gaps: clients chasing updates for months.
TCR answered every filing, and several complainants marked cases resolved, but the volume signals recurring friction once the bill is paid.
Pro Tip: If refund delays worry you, add a clause to your contract that sets a strict refund date (for example, 90 days after a missed milestone) before you sign.
Can You Trust Them?
TCR is a real U.S. business with a verifiable office, public officers, and an A+ BBB grade, signs of legitimacy.
That said, legitimacy alone does not guarantee safety. Paying thousands up front without escrow leaves retirees exposed if the exit drags on.
Important Note: A+ BBB grades help, but also read the BBB’s “Pattern of Complaint” section; repeated issues there matter more than the letter rating alone.
Lawsuits
Our search found no active or closed court cases naming Timeshare Contract Resolution. We did find litigation targeting other exit companies, showing how hard this industry can be.
Still, nothing directly ties TCR to a lawsuit at this time.
Pro Tip: Run the company name through PACER.gov (free search) and your county court website—five minutes now can reveal hidden legal troubles.
Legal History: Any Court Actions?
There is no proof of outright fraud. TCR keeps offices open, responds to BBB, and shows real release letters. The main hazard is financial: once money leaves your bank, you wait sometimes up to two years for results. For owners on fixed income, that uncertainty can feel just as painful as the timeshare itself.
Important Note: Search the key managers’ names as well; lawsuits sometimes list individuals, not the company, and that background can flag future risk.
Why Escrow with Timeshareexit.io Keeps You Safer
Timeshareexit.io connects you with vetted timeshare exit companies that use escrow, so you face zero up-front payment.
- Neutral escrow account: your fee stays locked until the resort signs the release.
- Money-back path: if the exit fails inside the agreed window, the escrow returns funds to you automatically.
That single change, holding fees in escrow, removes the biggest risk many BBB complainants faced.
Conclusion
Timeshare Contract Resolution offers a structured four-step program, an A+ BBB rating, and a track record of genuine releases. But its pre-payment model, variable add-on fees, and multi-year timelines raise real worries, especially for older owners counting every dollar.
With Timeshareexit.io, you never face that choice. We match you only with exit companies that protect your savings in escrow until the contract is truly gone.
Share your details below, and let us guide you to a worry-free, escrow-protected exit so you can enjoy retirement instead of reading another maintenance bill.
Frequently Asked Questions
1. How long does a timeshare contract resolution take?
Most owners working with Timeshare Contract Resolution hear a six-month minimum, yet the company’s own paperwork sets realistic expectations of eighteen to twenty-four months. Complex mortgage balances, title errors, or resort pushback can stretch the process even longer, so plan finances accordingly.
2. Does Timeshare Contract Resolution use escrow?
Publicly available documents and BBB complaint responses show no independent escrow account. Payments are collected directly by the company or a financing partner before any work is completed. That structure leaves owners carrying the full risk if negotiations stall or the developer refuses to release.
3. What do Timeshare Contract Resolution BBB reviews say?
The Better Business Bureau lists forty-eight customer reviews averaging 4.54 out of 5 stars. Many celebrate final release letters and polite staff, while one-star reviewers point to slow updates, refund delays, or unexpected extra fees. Reading both sides offers a balanced, realistic picture.
4. How much could I pay to cancel my timeshare with TCR?
Verified complaints reveal a wide price range. One Wyndham owner paid a $1,949 deposit plus $12,039 financed and an extra $950 legal retainer. Another client wired a single $7,500 fee. Because no flat rate is published, always request every cost in writing.
5. Is it safer to go through Timeshareexit.io?
Yes. We connect you only with timeshare exit companies that place your fee into a neutral escrow account. Money stays protected until a signed release arrives. If the exit fails within the contract window, escrow returns your funds automatically, delivering extra peace of mind.