Timeshare Freedom Group has gained attention as a timeshare exit company helping individuals exit unwanted timeshare contracts. In this comprehensive review, we’ll evaluate Timeshare Freedom Group’s legitimacy, services, cancellation process, costs, and customer reviews to help determine if it’s a reliable option for timeshare owners.
Is Timeshare Freedom Group Legitimate
One of the potential customers’ first questions is whether Timeshare Freedom Group is a legitimate company.
While the company has been operating for several years and has successfully helped people exit their timeshares, certain aspects of its operations and reputation raise questions.
Timeshare Freedom Group does not appear to be a licensed law firm, yet it claims to work with legal professionals when necessary. This distinction is crucial, as timeshare exit is often a legally intensive process. Customers may want to ensure its methods align with their expectations and legal requirements.
Additionally, the company does not provide an escrow option, which can be a red flag for some. Without escrow, customers are putting their trust entirely in Timeshare Freedom Group, even though the outcome may not be guaranteed.
Timeshare Freedom Group Locations
Timeshare Freedom Group is headquartered in Laguna Hills, California, with more than 15 locations throughout the U.S., including offices in places like Orlando, Florida. This nationwide presence allows the company to meet with clients face-to-face, helping them navigate the timeshare cancellation process.
How Does Timeshare Freedom Group Work
Timeshare Freedom Group follows a structured process to assess and manage each customer’s case. The journey begins with a free consultation, during which a Timeshare Freedom Group representative evaluates the details of the client’s timeshare contract. If Timeshare Freedom Group believes it can help, the company proceeds with the case and develops a customized exit strategy. This strategy typically involves negotiations with the timeshare developer to secure the client’s release from their obligations.
Timeshare Freedom Group Services
Timeshare Freedom Group advertises a full-service solution for timeshare exit. It promises to handle all aspects of the process from beginning to end. Timeshare Freedom Group claims that its team of experts will review the timeshare agreement for potential loopholes and engage directly with the timeshare developer to negotiate a release.
However, Timeshare Freedom Group does not explicitly clarify the tactics they use to secure cancellations, and this lack of transparency may make some potential clients hesitant.
Timeshare Freedom Group Cancellation Process
Timeshare Freedom Group’s cancellation plan generally follows these steps:
Free Consultation: Initial consultation with a representative to assess if Timeshare Freedom Group can handle the case.
Case Review: The team examines the contract and formulates a strategy.
Case Offer: If confident in a favorable outcome, Timeshare Freedom Group formally accepts the case.
Full-Service Management: Timeshare Freedom Group handles the negotiation with the timeshare company.
Exit: Once successful, the timeshare is canceled, and the client is released from their obligations.
Although the service model seems comprehensive, it’s important to note that customers often lack clarity on how long the process will take or how much they’ll ultimately save.
Timeshare Freedom Group Cost
The cost of Timeshare Freedom Group’s services varies based on the complexity of each case. However, Timeshare Freedom Group does not publicly disclose its rates, which may vary significantly depending on the specifics of the contract and the difficulty involved in securing an exit. While most timeshare exit companies charge between $3,000 and $10,000, Timeshare Freedom Group’s pricing remains ambiguous.
It’s also worth noting that Timeshare Freedom Group does not offer an escrow service, which would hold customer funds in a secure account until the timeshare exit is completed. The absence of escrow can be concerning for customers wary of upfront payments without a guarantee of successful cancellation.
On the positive side, Timeshare Freedom Group does offer a money-back guarantee, though it’s crucial for clients to review the fine print to understand the terms and conditions associated with refunds.
FREE TIMESHARE EXIT COST ASSESSMENT
Timeshare Freedom Group Reviews
Customer feedback about Timeshare Freedom Group is mixed. While some clients report positive experiences and successful exits from their timeshares, there are recurring complaints about issues such as high fees, limited transparency, and poor communication. Several reviews indicate frustration over the length of time Timeshare Freedom Group’s process took, with some customers stating they experienced months of delays with little communication from the company.
Additionally, some customers reported a negative impact on their credit scores despite assurances from Timeshare Freedom Group that the exit process would not affect their financial standing. These complaints highlight the importance of thoroughly vetting the company before signing any contracts, as well as maintaining realistic expectations regarding the potential risks involved.
Timeshare Freedom Group has received mixed feedback across online review platforms, with some customers expressing significant dissatisfaction. Among the critical reviews, several users report feeling that their money was taken without receiving the promised services.
For instance, one recent Google review by a concerned mother claims that the company allegedly “stole her son’s money.” This sentiment reflects complaints from other timeshare owners who share similar concerns about unmet promises, lack of communication, and delays in processing. These reviews highlight recurring issues raised by frustrated clients, who often cite both financial loss and inadequate customer service.
The Better Business Bureau (BBB) is a common resource for evaluating a company’s reputation. Timeshare Freedom Group holds a BBB accreditation and has a customer rating of 4.94 out of 5 stars based on over 250 reviews. While this high rating indicates general customer satisfaction, it’s essential to remember that not all dissatisfied customers file BBB complaints, and online reviews often present a mixed picture.
In addition to customer feedback, Timeshare Freedom Group has had 15 complaints closed in the last three years, with 11 resolved in the last year. Although this indicates a commitment to addressing complaints, potential customers should consider both the positive and negative feedback to get a complete picture.
Glassdoor is another platform where Timeshare Freedom Group’s reputation can be examined. On Glassdoor, Timeshare Freedom Group has a 3.2-star rating, and 40% of reviewers say they would recommend the company to a friend. While most employees describe a generally positive work environment, some reviews suggest high staff turnover and challenges in customer service roles. This feedback may provide insight into why some customers experience delays and communication issues during their timeshare exit process.
Timeshare Freedom Group Complaints
Customer complaints about Timeshare Freedom Group primarily center around high costs and lack of communication. Several clients have reported paying thousands of dollars for services without receiving the expected results, with some even claiming they ended up further in debt or with credit issues. Poor customer service is another recurring theme, with some customers stating they experienced difficulty getting updates on their cases.
These complaints underscore the significance of doing thorough research before committing to a timeshare exit company. Clients may want to inquire specifically about potential costs, timeframes, and the impact on their financial records to avoid unexpected outcomes.
Pros And Cons Of Working With Timeshare Freedom Group
Pros:
- Timeshare Freedom Group has been in the industry for several years, building expertise in timeshare exit.
- It offers a refund policy if the exit is unsuccessful.
Cons:
- Charges are often high, and total costs are not disclosed upfront.
- It lacks escrow, leaving clients to pay in advance without full assurance of a successful exit.
- Customer feedback includes complaints about communication, delays, and credit impact.
Final Thoughts
If you are one of those who are afraid to cancel the timeshare because of hefty payments. Relax and visit Timeshare Exit. At Timeshare Exit, we offer a solution for those seeking to exit their timeshares. We have successfully helped many clients over the years. The escrow services are one of the plus points that make customers rely on our services. If you have any further queries or want to consult about timeshare cancelation contact us today.
- What services does Timeshare Freedom Group offer?
Timeshare Freedom Group offers timeshare cancellation services. There are various methods that the Group offers such as utilizing the rescission period, selling or renting out the timeshare. Or transferring it to someone in the family.
- How long does it take to cancel a timeshare ownership?
The cancelation duration for each timeshare ownership varies. However, it takes 3-10 days or a month to get rid of a timeshare.
- How does the cancellation process work?
The cancellation process begins with a consultation. After consulting, the necessary documents are collected. Once the requirements are complete and payment is received the cancellation process starts.
- Does Timeshare Freedom Group offer a money-back guarantee?
Yes, Timeshare Freedom Group offers a money-back guarantee.
- Is there a fee for the timeshare cancellation in the rescission period?
No, there are no fees for cancelation in the rescission period.